Atelier Art Nouveau establishes these Terms of Use and provides this service in accordance with these Terms. You must agree to these Terms before using the service.
Rental Service
- ● Rentals are not available to individuals. Service is limited to municipalities, public institutions, and companies.
- ● Four rental plans are available, and each plan may be extended. Please contact us regarding rentals longer than one month.
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● An additional fee of JPY 3,300 (tax included) will be charged for each additional rental day.
We will take into account foreseeable shipping delays caused by severe weather or similar circumstances.
- ● No shipping fee applies when you collect and return the item at our premises.
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● Please complete payment no later than three days before the rental start date (scheduled delivery date).
Customers are responsible for bank transfer fees.
Bank account details will be provided in the order confirmation email.
- ● The item will be shipped after payment has been confirmed.
Article 1: Scope
1. These Terms establish the conditions of use for all services provided by Atelier Art Nouveau.
2. The Company may establish separate terms of use, guidelines, or similar rules for individual services or functions provided on this website (collectively, the “Individual Terms”). Any Individual Terms established by the Company form part of these Terms.
3. If these Terms conflict with any Individual Terms, the Individual Terms will prevail.
Article 2: Rental Eligibility
1. The Company grants use of the service to customers who agree to these Terms and complete registration for the service.
2. Please tell us how you intend to use Mamottaro. We may decline a rental depending on the intended purpose.
3. Neither a customer nor any of the customer’s affiliates or related parties may use the service if they are or have been members of organized crime groups, members or affiliates of such groups, companies associated with such groups, or any other antisocial forces.
Article 3: Service Description
Users may rent or purchase products or services designated by the Company (collectively, the “Products”).
Article 4: Rental and Sales Agreements
When a user applies to rent or purchase Products by the method specified by the Company, the Company will contact the user to confirm the application. The Company will arrange the Products based on the application details and send a shipment completion email when the Products are shipped.
Article 5: Delivery
1. Delivery of the Products is complete when they are delivered to the destination specified by the user. The following destinations may not be specified:
- (1) Addresses outside Japan
- (2) P.O. boxes
- (3) Any other location for which a specific address cannot be identified
2. Users may request a delivery date and time by the method specified by the Company. However, any requested date and time is an estimate and is not guaranteed. Please apply with weather conditions, Sundays, and public holidays in mind.
Article 6: Return of Rental Products
Rental users must hand over the Products to the carrier designated by the Company within the service period. If the Products are not returned for an extended period after the scheduled rental period and the user has not contacted the Company, the Company may consider taking legal action.
Article 7: Exchanges, Returns, and Warranty Period (Sales)
Mamottaro products are made to order and cannot be returned.
However, a Product will be replaced if it has an initial defect.
The warranty period is six months.
Article 8: Payment
1. Users are obligated to pay the price of Products rented or purchased through this service.
2. Users are responsible for all shipping charges and cash-on-delivery handling fees for the Products.
3. Product prices, shipping charges, and related fees may be paid only by cash on delivery or bank transfer.
Article 9: Purpose and Handling of Personal Information
The Company uses personal information registered by customers in connection with the service for the following purposes:
- ● To provide the service
- ● To plan, operate, and otherwise administer events
- ● To use statistical data for marketing, product development, and related purposes
- ● To contact customers when necessary
Article 10: Prohibited Conduct
Users must not engage in any of the following conduct when using the service:
- ● Renting or purchasing Products for commercial purposes such as re-rental, subleasing, resale, or onward sale
- ● Assigning to a third party, or offering as security, any rights arising from a rental or sales agreement with the Company
- ● Use in fire-resistance training
- ● Use in water-rescue training
- ● Use in collision training
- ● Use in drop training
- ● Leaving the Product for long periods in extreme heat, sub-zero temperatures, or similar conditions
Store the Product at normal room temperature.
- ● Use in dangerous or unsuitable locations
- ● Modification or disassembly of the mannequin, or intentional damage
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● Reproducing, republishing, redistributing, or otherwise using any images, data, information, or other content displayed through the service, whether for payment or free of charge and regardless of format, without the Company’s prior written consent
- ● Interfering with the provision of the service or with another user’s use of the service
- ● Conduct that violates laws, regulations, or public order and morals
- ● Any other conduct the Company reasonably determines to be inappropriate
Article 11: Suspension and Termination of Use
1. The Company may promptly notify a user and terminate an individual rental or sales agreement if any of the following applies. If the agreement is terminated under item (1), the Company may charge the user for costs incurred by the Company.
- (1) The user refuses to receive the Products, or the Company determines that the Products cannot be delivered for reasons attributable to the user
- (2) A rental user refuses to hand over the Products, or the Company determines that return of the Products cannot be confirmed for reasons attributable to the rental user
- (3) A defect in the terms of a rental or sales agreement arises because of a system malfunction or error that could not have been anticipated even with the care of a prudent manager
2. The Company may, without notice, suspend a user’s access to the service, stop delivery of Products for which a rental or purchase application has been received, or terminate an individual rental or sales agreement if any of the following applies. The Company is not obligated to disclose the reason for such action.
- (1) The user fails to make payment to the Company
- (2) Information submitted to the Company is found to be false
- (3) The user repeatedly requests exchanges or returns, or refuses delivery, without reasonable grounds
- (4) The user violates these Terms or any Individual Terms
- (5) The Company otherwise reasonably determines that continued use of the service is inappropriate
3. The Company bears no liability for any damage incurred by a user as a result of the preceding two paragraphs. The Company will provide no compensation to the user for such action and assumes no liability for it.
Article 12: Disclaimer
1. The Company bears no liability for any loss, damage, dispute, or other issue arising from a user’s use of, or inability to use, the service.
Only where damage incurred by a user results from the Company’s willful misconduct or gross negligence will the Company be liable for damages, and such liability will be limited to the price paid by the user for the training mannequin.
Article 13: Suspension or Discontinuation of the Service
1. When the Company determines it necessary, the Company may suspend or discontinue all or part of the service without notice. The Company bears no liability for any damage incurred by a user as a result of such suspension or discontinuation.
2. If a user violates, or is suspected of violating, any provision of these Terms or the Individual Terms, the Company may temporarily suspend all or part of the user’s access to the service for investigation without notice.
Article 14: Changes to These Terms
1. The Company may change these Terms or the Individual Terms without prior notice and without obtaining the customer’s consent before or after the change when the Company determines it necessary. A user who uses the service after such a change is deemed to have agreed to the change.
2. If these Terms or the Individual Terms are changed, the Company will notify users by posting the changes on its website or by another method the Company considers appropriate.
Article 15: Damages
If the Company suffers damage as a result of a user’s violation of these Terms or any Individual Terms, the user will be responsible for that damage.
Article 16: Compliance with Laws and Regulations
When using the service, users must comply with these Terms, the Individual Terms, and all applicable laws, cabinet orders, ministerial ordinances, local ordinances, regulations, and orders.
